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Refund policy


Once we have received your item, we will inspect the product and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).
The timescale in which you will receive the credit will be according to your card issuer’s policies.

Here is our hassle-free returns process: Contact us; Wait for our reply within 1-3 business days; ... We do not offer a full refund (excluding the shipping fee) for the following items: Items that are already used or damaged; Items with a discount or on sale.

HHO FACTORY, Ltd may change its Privacy Policy from time to time. All changes will be affected on this page. If you have any questions about this policy or our site in general, please contact us.